We stand by the quality of our products and want you to be completely satisfied with your purchase. If you are not, we offer the following refund policy:

Refund Eligibility:

  • Timeframe: You have 30 days from the date of delivery to request a refund or exchange.
  • Condition: Items must be returned in their original condition, unworn and with tags intact.
  • Non-Refundable Items: Custom-made or personalized jewelry is not eligible for a refund unless there is a defect.

Process:

  1. Contact our customer support  with your order number and reason for the return.
  2. Once approved, ship the item back to us at the address provided.
  3. Upon inspection, your refund will be processed to your original payment method within 5-7 business days.

Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.